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helping you to help yourself
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Helping you to help yourself

slef helpDid you know that there is a wide range of information and support available on line. By accessing this information you may be able to get an immediate answer to your query without need to wait or make an appointment

You can access various sites via your smart phone or laptop or by calling into your local library/electronic village hall where there is free community IT access. By using self serve you can download information, forms and fact sheets and make benefit claims online.

Across Sunderland there is FREE access to computers to help you connect to these online supports sites.

Locate your local library - Locate your local Electronic Village Hall - Locate a UK online centre

Useful links for Sunderland

alltogethersunderland.co.uk has useful information and advice about;

  • maximising your income
  • prioritising and budgeting
  • cutting costs by getting the best deals for you
  • making the right choices for you
  • where to get free debt advice and saving £££’s at home
Give yourself a money M.O.T at www.alltogethersunderland.co.uk

Benefits advice
For help with identifying benefits, claiming or challenging benefits visit the Gov.uk website www.gov.uk/benefits

Other useful links of gov.uk website

Benefits calculator
This online tool lets you enter basic information about yourself and to then discover what/which benefits you may qualify for. http://benefits-calculator.turn2us.org.uk

Citizens Advice
The online website for Citizen's Advice has a wide range of information on many topics www.adviceguide.org.uk

The Money Advice Service
The national Money Advice Service is free, impartial and can help you make the most of the money that you have coming in.  The website is organised by life events and includes a beginners guide to managing your money, a cut back calculator, a money health check and budget planner, alongside sections on money saving tips. It has been reported that over 80% of people that used the site and followed its recommendations had found at least one way of making their budget go further.


Other specific advice from the service;


Other free money advice services

Pay Plan
www.payplan.com Tel 0808 2741593 and

Step Change Debt Charity
www.stepchange.org Tel 0800 1381111

Bridges Community Bank (credit union)
www.bridgescommunitybank.org.uk 25 Waterloo Place, Sunderland. Tyne & Wear. SR1 3HT, Tel: 0191 514 7491 email

Sunderland Advice Centres


This page offers useful online links but there may be a need to telephone or other ways to offer you advice such as signposting you to a more appropriate service, refer you to a specialist service if appropriate. Telephone or face to face may be needed on the contact links below.

Contact Details

Shiney Advice and Resource Project (ShARP)

17 Beatrice Terrace
Shiney Row
Houghton Le Spring
Tel 0300 123 1961 or 0191 385 6687.

Email - advice@shineyadvice.org.uk

Click here for a map

Click here for SHARP's online form

Sunderland West Advice Project

Pallion Action Group
5 East Moor Road,
Tel: 0191 514 2930
Email: outreachwelfarerights@btconnect.com

Click here for map

Click here for PAG online form